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Shipping & Return Policies
SHIPPING
Do you offer Local Pickup?
Yes! If you are local to Bowdon, GA, we do offer pick up at our headquarters! The address is 741 Barnes Mill Road Bowdon, GA 30108. If you choose this option and are not able to pickup, contact us to pay for your items to be shipped!
What is your shipping rate?
You will be responsible for exact shipping at checkout due to the varying weights of each flavor and size mix.
Do you offer free shipping?
Yes! We ship free for orders over $100!
When can I expect my item to arrive?
Our shipping time is 3-5 business days. You should receive tracking info in your order confirmation by email. If you’re a Local Pickup customer, you will receive an email when your item is ready for pickup!
What if my package says delivered but I didn't receive it?
Once it leaves You, Me & the Sweets' Headquarters, it is no longer our responsibility. Feel free to contact your local post office. At USPS all of their employees have GPS scanners and can help you locate where your package was delivered.
You, Me & the Sweet is NOT responsible for:
- Delays with USPS or UPS shipping
- International Duties or Customs Charges
- Lost, damaged, or marked delivered items.
To file a claim with the carrier, please click the following links:
UPS Claims Support
USPS Claims Support
RETURNS/REFUNDS
What is your return policy?
Considering the nature of our products, we do not allow returns or exchanges to maintain safety for all customers. If you feel there is an issue with your order, please contact us and we will do our best to make it right.
What if I ordered the wrong item?
Please contact us as soon as you can! We will do our best to fix it! Once your order is in processing and/or ships, we cannot make changes to your order!
Do you offer refunds if I don't like the flavor or am allergic to an ingredient?
Unfortunately, we cannot offer a refund due to either reason. Please be sure to read each description fully, as we list out all flavors and ingredients to avoid any issues!
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